Privacy Policy

Privacy Policy (Updated March 2023)

deadgood Trading Ltd's Privacy Policy covers the collection, use, and disclosure of personal information that may be collected anytime you interact with us, such as when you visit our website, when you purchase deadgood products and services, or when you call our sales or customer service teams.

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Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, and to whom we disclose the information.Your privacy is a priority to us, and we go to great lengths to protect it.

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1. Why we collect personal information

We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services. In addition, your personal information helps us keep you posted on the latest product announcements, special offers, and events that you might like to hear about.

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2. What information we collect and how we may use it

There are a number of situations in which your personal information may be collected and used again at a later date. For example: Our sales team will ask you for various pieces of information such as your name, address, telephone number, and e-mail address to be able to place an order with us.

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Our accounts department will need an invoice address and will check your company’s credit scoring if you are setting up an account with us.

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We may ask for more information when you’re discussing a service issue on the phone with our customer service team.If you request a brochure on our website, pricing information, CAD, images, or a general request, the information you submit will only be kept if you tick the check box at the bottom of the submission form.

This information may then be used by our marketing department to send you product updates, company news, and special offers. If you would like to request that you do not receive information from us in the future, please e-mailsupport@deadgoodltd.co.uk.

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3. How we protect your personal information

deadgood takes precautions including administrative, technical, and physical measures to safeguard your personal information against loss, theft, and misuse, as well as unauthorised access, disclosure, alteration, and destruction.

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4. How long we keep your personal information

We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

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Your rights under GDPR

As a data subject under the General Data Protection Regulation (GDPR), you have certain rights regarding your personal information. You have the right to access, correct, and erase your personal information, as well as the right to restrict or object to its processing, and the right to data portability. You also have the right to withdraw your consent at any time if we rely on your consent to process your personal information.

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5. Cookies and Similar Technologies

deadgood Trading Ltd uses cookies and similar technologies on its website to improve your browsing experience and to understand how you interact with our website. Cookies are small data files that are placed on your device when you visit our website. They allow us to remember your preferences, tailor content to your interests, and improve our website's functionality. We may also use cookies to collect information about your device, such as your IP address, browser type, and operating system, to help us diagnose problems with our servers, to administer our website, and to analyze trends. We may use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until they expire or you delete them. We may also use web beacons, which are small graphic images embedded in a web page or email that help us track how visitors interact with our website.

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You have the ability to control the use of cookies on our website by adjusting your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website.

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6. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Deadgood Trading Ltd. We are not responsible for the privacy practices or content of these third-party websites or services. We encourage you to read the privacy policies of any third-party websites or services you visit.

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7. Data Controller and Data Protection Officer

Deadgood Trading Ltd is the data controller responsible for the personal information we collect and process. If you have any questions or concerns about how we process your personal information or would like to exercise any of your rights under GDPR, please contact our team at support@deadgoodltd.co.uk.

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8. Governing Law and Jurisdiction

This Privacy Policy and any disputes arising out of or related to this Privacy Policy shall be governed by and construed in accordance with the laws of England and Wales, without giving effect to any principles of conflicts of law. Any legal action or proceeding arising out of or related to this Privacy Policy shall be brought exclusively in the courts of England and Wales.

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9. Effective Date
This Privacy Policy is effective as of the date indicated at the top of this page. If you wish to exercise any of these rights or have any questions about how we process your personal information, please contact us using the information provided in the "Contact Us" section of this Privacy Policy.

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Changes to this privacy policy

deadgood reserves the right to change this Privacy Policy from time to time. Any changes to the Privacy Policy will be posted on this page, so please check back periodically to stay up-to-date. If we make any material changes to thisPrivacy Policy, we will notify you by email (sent to the email address specified in your account) or by means of a notice on our website prior to the change becoming effective.

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Contact us

If you have any questions or concerns about deadgoods Privacy Policy, please contact us by email atsupport@deadgoodltd.co.uk or by post at:

Deadgood Trading Ltd
Foundry Lane Studios
Foundry Lane
Newcastle upon Tyne
NE6 1LH
United Kingdom